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Store Policy

Should you have any further questions or concerns regarding Lucky 7 Coffee store policies, please feel free to contact our customer support team at hello@lucky7coffee.com. Thank you for your understanding and cooperation. We appreciate your business!

Return Window

The return window is 14 days starting from the day you received your item. If 14 days have gone by since your purchase, we regret to inform you that your refund or exchange will not be approved.

Eligibility for Returns

To be eligible for a return, your item must meet the following criteria:

  • Unused and in the same condition as received.

  • Unwashed, with all original tags and liners attached.

Non-Returnable Items

  • Gift cards are not eligible for return and are considered final sale.

  • All items purchased on sale are final and cannot be returned.

Proof of Purchase

To initiate a return, you must provide proof of purchase in the form of an order number or a receipt.

Return Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

Refund Process

If your return is approved, your refund will be processed and credited back to your original form of payment.

Refund Timeline

Please allow up to 5 business days for the refunded amount to reflect in your account.

Shipping Costs for Returns

Customers are responsible for covering the shipping costs when returning an item.

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